Who we are
Privacy Policy – Web6 Digital L.L.C-FZ
Last Updated: [Insert Date]
1. Introduction
Web6 Digital L.L.C-FZ (“Web6 Digital”, “we”, “our”, or “us”) is committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy explains how we collect, use, store, and protect personal data when providing IT support, digital training, software services, and online courses.
By using our website or services, you agree to the practices described in this Privacy Policy.
2. Information We Collect
2.1 Personal Information
We may collect the following personal data when you visit our site, register, request support, or make a purchase:
- Full name
- Email address
- Phone number
- Billing information
- Payment details (processed securely via third-party gateways)
- IP address and browser data
2.2 Payment Information
We do not store or process card details directly. Payments are processed through secure third-party providers such as Stripe, Checkout.com, PayTabs, or Wio Business. These providers comply with PCI-DSS security standards.
2.3 Technical & Cookies Information
We may collect technical data such as:
- Device type
- Browser type
- Website usage statistics
- Cookies & tracking technologies (for analytics and functionality)
3. How We Use Your Data
We collect and process data to:
- Provide IT support and training services
- Process purchases and payments
- Create and manage user accounts
- Send invoices, receipts, or service communications
- Improve our website and user experience
- Comply with UAE legal and tax requirements
- Prevent fraud and unauthorized access
4. Legal Basis (UAE & International Clients)
For users in the UAE, we process data according to Federal Decree-Law No. 45/2021 on Data Protection.
For international users (including EU residents), we may process personal data under:
- Contract necessity
- Legal obligations
- Legitimate business interests
- User consent (where applicable)
5. Data Sharing & Disclosure
We do not sell or rent personal information. Data may be shared only with:
- Payment processors (e.g., Stripe, Checkout.com, PayTabs, Wio Business)
- Service providers such as hosting, analytics, or LMS platforms
- Government authorities, only when legally required
All third-party providers comply with applicable data protection regulations.
6. International Data Transfers
Your data may be transferred and stored outside your home country, including the UAE. We ensure appropriate security measures and use compliant providers to protect your data.
7. Data Retention
We store personal information only as long as required to:
- Provide services
- Meet legal/business obligations
- Resolve disputes
- Maintain financial records (as required by UAE law)
8. Security Measures
We use industry-standard security practices, including:
- SSL encryption
- PCI-compliant payment gateways
- Access control and authentication systems
- Regular security monitoring
However, no online transmission is 100% secure, and users share data at their own risk.
9. Your Rights
You may:
- Request access to your personal data
- Request corrections or updates
- Request deletion of your data (where allowed by law)
- Withdraw consent for communication
- Object to processing based on legitimate interests
To make a request, contact us at the email below.
10. Cookies
We use cookies to improve website functionality and analytics. Users may disable cookies in their browser settings, but some features may not function correctly.
11. Contact Information
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
📧 Email: info@web6digital.ae
📍 Address: Meydan Grandstand, 6th floor, Meydan Road, Nad Al
Sheba, Dubai, U.A.E.
🌐 Website: web6digital.com